Snippet: Liza Landsman, CEO of Stash, Shares Insights and Discusses her Feedback Strategies.
May 9, 2024
01:11
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Stash utilizes direct interactions, call centers, and open forums to collect both structured and unstructured data. Landsman highlights how Stash uses this feedback to identify and solve consumer problems, "wrapping" and "stacking" solutions to create a seamless experience.