Hospitality Daily Podcast
Service is a Privilege: The Mindset of Hospitality Success - Marc Schwarz
Feb 10, 2025
Marc Schwarz, Director of Service at Thrive Hospitality, brings over a decade of rich experience in the hospitality realm, including time with Ian Schrager. He shares heartwarming lessons from his childhood, emphasizing kindness and connection in service. Marc reflects on his early, nerve-wracking days working in a health food restaurant and how those moments shaped his passion for helping others. He stresses the importance of teamwork and supportive culture in boutique hospitality, advocating for shared insights that empower everyone in the industry.
11:09
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Quick takeaways
- Marc Schwarz emphasizes that hospitality is a fulfilling experience that energizes individuals and revives passion in their careers.
- He highlights the importance of small acts of kindness, learned from his grandmother, as foundational principles in building a successful hospitality career.
Deep dives
The Energizing Impact of Hospitality
Mark Schwartz shares the profound influence of hospitality on his career, emphasizing how reconnecting with this passion has reinvigorated his professional journey. He reflects on the excitement that hospitality brings, highlighting that it is not just a job but a fulfilling experience that energizes him. Mark acknowledges the evolution he has experienced in this field, recognizing that although the environment and team dynamics may differ, the core essence of hospitality remains vibrant and exhilarating. This renewed enthusiasm for his work reminds him of the reasons he fell in love with the industry over two decades ago.
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