Hospitality Daily Podcast Service is a Privilege: The Mindset of Hospitality Success - Marc Schwarz
4 snips
Feb 10, 2025 Marc Schwarz, Director of Service at Thrive Hospitality, brings over a decade of rich experience in the hospitality realm, including time with Ian Schrager. He shares heartwarming lessons from his childhood, emphasizing kindness and connection in service. Marc reflects on his early, nerve-wracking days working in a health food restaurant and how those moments shaped his passion for helping others. He stresses the importance of teamwork and supportive culture in boutique hospitality, advocating for shared insights that empower everyone in the industry.
AI Snips
Chapters
Transcript
Episode notes
Early Hospitality Lesson
- At eight years old, Marc Schwarz learned a valuable lesson about holding doors for others from his grandmother.
- This instilled in him a lifelong commitment to service and care, shaping his future career in hospitality.
First Hospitality Job
- Marc Schwarz started working in a restaurant at 11 years old, bussing tables and pouring water.
- This experience sparked his passion for hospitality and the rewarding feeling of taking care of guests.
The Privilege of Service
- Providing hospitality and care creates a rewarding feeling.
- It's a privilege and a pleasure to be of service to others.