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The ABCs of KPIs, with Dr. Shawn A. Noble
Dr. Shawn A Noble leads the group and offers over 20 years of exploring human behavior in over 30 industries. His background in Cognitive Psychology, with an emphasis on Judgment & Decision Making, has allowed him to help several Fortune 100 companies gain a richer understanding of customer needs and apply those insights to create innovative solutions.
Dr. Noble is a Certified Customer Experience Professional with extensive training, from top schools like Stanford and Northwestern, and experience in the following areas:
He partners with other colleagues with similar backgrounds to provide you with extensive value for your organization.
What you’ll learn about in this episode:
Resources:
Additional Resources: