In this episode, Josiah Mackenzie and Wil Slickers discuss the major shifts happening in the hotel industry now, the importance of real-time data, and innovative strategies for improving operations and profitability.

(00:31) Josiah's recent career change
(02:00) Building Hospitality Daily and market research
(03:03) Challenges in the hotel industry
(04:25) The shift towards operational efficiency
(05:07) Future of the hotel and hospitality landscape
(06:02) Moving beyond traditional metrics
(07:06) Importance of profitability in hospitality
(08:19) Real-time operations and data
(10:50) Technology and data integration challenges
(12:20) Steps for implementing new technology
(14:27) High leverage points in operations
(16:21) Staffing models
(19:22) Diversifying revenue streams

This is just an excerpt of the conversation Josiah and Wil had. Listen to the full episode on Slick Talk: Apple Podcasts, Spotify, or YouTube

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Why Real-Time Operations Will Define Success in Hospitality - Josiah Mackenzie & Wil Slickers