Patti and Jack Phillips are internationally recognized authors, consultants, and researchers. Together, they lead the ROI Institute, Inc., the leading source of Return on Investment (ROI) evaluation education, research and networking. Both former executives, they provide consulting services to major global organizations. Authors, co-authors and editors of more than 100 books and articles, they conduct workshops and present at conferences throughout the world.

We talk with Patti and Jack about their own career journeys, how they apply the ROI methodology to career and talent management, what motivated them to write Show the Value of What You Do, the needs they are trying to address with this book and how it can help people who feel stuck in their career create and demonstrate value of their work, examples of companies that have implemented the approach of value and ROI particularly well, some of Jack and Patti’s recent publications on retention and inclusion, what they would like to change about the world of work, and their most exciting projects and initiatives for the future.

Links from the episode:

The ROI Institute’s homepage
Patti and Jack’s book Show the Value of What You Do
Patti’s LinkedIn profile
Jack’s LinkedIn profile

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Patti and Jack Phillips: Applying ROI Thinking to Achieve Professional Success