Smart, Not Loud: Thriving in a World That Rewards Visibility with Jessica Chen & Charles Good | The Good Leadership Podcast #209

Today, we are joined by Jessica Chen.Jessica Chen is an Emmy-Award winner, author, speaker, and CEO of the global business communication company, Soulcast Media. Jessica is an internationally recognized communication expert and has taught over 2 million people how to improve their communication skills at work. She has been featured in Forbes, Fortune, and Entrepreneur Magazine. Her course on developing executive presence was ranked #1 most watched by global business leaders. Prior to Soulcast Media, Jessica was an award-winning broadcast television journalist at ABC, NBC, and NY1.In this episode, we explore how cultural upbringing shapes workplace communication styles and the mindset shifts that can help quiet professionals gain the visibility they deserve.Key topics include:• Understanding the differences between "quiet" and "loud" cultural workplace values• The four dualities that influence career success and how to navigate them• Why visibility matters as much as hard work for career advancement• How to communicate your achievements without feeling boastful• Simple language shifts that boost confidence and professional presenceJessica’s Book: https://www.amazon.com/Smart-Not-Loud-Noticed-Reasons-ebook/dp/B0CKSHN1BX?ref_=ast_author_dp-

Website and live online programs: http://ims-online.comBlog: https://blog.ims-online.com/Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/Twitter: https://twitter.com/charlesgood99Chapters:(00:00) Introduction(01:15) Tool: Defining Quiet vs. Loud Workplace Cultures(04:00) Tip: Balancing Cultural Communication Styles(07:15) Tip: The Thunderbirds Lesson on Visibility(12:00) Technique: The Four Cultural Dualities Framework(14:00) Tip: From Technical Focus to Strategic Networking(15:45) Tool: How to Celebrate Achievements Without Boasting(17:30) Technique: Handling Conflict and Disagreement(20:00) Tool: Shifting from "I Don't Know" to "How Do I Know"(22:45) Tip: Learning Career Resilience from Her Mom's Journey(26:00) Conclusion