The Modern People Leader: Forward-Thinking HR 250 - In the age of AI, managers are still the glue: Priscila Bala (CEO, LifeLabs Learning)
Priscila Bala, CEO of LifeLabs Learning, joined us on The Modern People Leader.
We explored how AI is transforming learning, the enduring role of middle management, and why the most impactful leadership skills are more human than ever.
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Resources Mentioned:
🔗 Sign up for LifeLabs Learning’s Culture Club.
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(07:25) Priscila’s Career Journey: From VC to CEO of LifeLabs
(10:57) What LifeLabs Learning Does and Their Training Philosophy
(13:10) Segue to AI: “Artificial Interns” and the Human Advantage
(17:42) The Emotional Edge of In-Person Learning & Why AI Can’t Replicate That
(21:52) Vibe Coding, Demo Days, and the Role of Human Feedback
(24:34) What AI Can’t Replace: Judgment, Context & Culture
(26:31) Why Priscila is Giddy About AI’s Impact on Human Skills
(29:07) DIY Learning Teams: Practical Tips & The Q-Step Tool
(31:30) The Secret Sauce Behind LifeLabs’ Facilitators
(35:05) Priscila’s Personal “Aha” Moments as a Former Client
(37:21) Middle Management: From Crisis to AI-Era Relevance
(43:25) The Real Pain for Managers Today: Overwhelm & Role Clarity
(47:29) Will New Careers Move Away From Management?
(49:56) Reskilling in the Age of AI: How Managers Can Navigate Change
(54:22) Resources Mentioned: Culture Club & Train-the-Trainer Preview
(55:47) Rapid Fire: HR Advice, Superpowers, and Dream Guest
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Past guests on MPL include Brené Brown, Annie Dean (VP of Team Anywhere, Atlassian), Josh Bersin, Katie Burke (Chief People Officer, Harvey), Liz Fosslien, Helen Russell (Chief People Officer, HubSpot), Dave Scott (Chief People Officer, ADT), Melanie Rossenwasser (Chief People Officer, Dropbox), Crystal Boysen (Chief People Officer, Sprout Social), and many more.