Ep #142: How Therabody Is Building Its Brand by Addressing Real Consumer Pain w/ John Solomon, CMO of Therabody
Jun 6, 2023
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John Solomon, CMO of Therabody, discusses how he's building the brand by addressing real consumer pain. Key topics include holistic marketing, relatable influencer strategy, and building the brand through products.
Integrating digital touchpoints from the beginning creates a holistic experience and allows the team to merge consumer knowledge with expertise.
A successful influencer strategy includes featuring both aspirational and relatable figures to educate consumers and showcase the product's everyday use.
Deep dives
The Importance of Building a Lifestyle Brand
John Solomon, CMO of TheraBody, discusses the strategy of connecting the TheraGun brand to a lifestyle rather than just focusing on product benefits. He draws on his experiences with Beats by Dre and Apple, where he learned the power of building a brand that represents more than just its core product. By making TheraGun a part of consumers' everyday lives, the brand aims to create a meaningful and relatable connection.
Expanding Beyond Early Adopters
TheraBody initially gained success with early adopters and fitness enthusiasts during the COVID-19 pandemic. However, John Solomon's goal as CMO is to expand the brand's reach and appeal to a broader audience. He highlights the importance of telling testimonials and stories from everyday people who have used TheraBody's products to recover from injuries, alleviate aches and pains, and improve overall wellness. By showcasing relatable stories, the brand aims to attract new consumers who may not initially perceive themselves as the target audience.
Building an Ecosystem of Health and Wellness Products
TheraBody started as a one-product company with TheraGun but has since expanded into a range of health and wellness solutions. The company's focus is on helping individuals move better and live fuller lives, whether they are recovering from an injury, seeking pain relief, or looking to enhance athletic performance. By continuously innovating and developing safe and efficacious products, TheraBody aims to empower consumers to take control of their health and wellness journey.
Customized Content for Target Audiences
TheraBody recognizes the importance of personalizing content for different target audiences. The brand tailors its messaging and content to specific needs and interests, whether it's addressing the recovery needs of athletes or the skincare concerns of beauty enthusiasts. By creating customized content that speaks directly to the audience's unique requirements, TheraBody aims to establish a deeper connection and provide relevant solutions that resonate with each segment.
On this episode of The Marketer’s Journey, I interview John Solomon, CMO of Therabody, the well-known brand behind Theragun. John discusses how he’s helped to take the brand to the next level since joining in 2021, and how a big part of his strategy has included positioning the product as an essential component of a specific lifestyle. By making this connection, he believes that customers will be empowered to view the product as an integrated lifestyle solution that they can benefit from on an everyday basis.
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Key takeaways from this episode:
Think holistically. John’s experience working with brands like Beats by Dre taught him to integrate digital touchpoints from the beginning to create a holistic experience from start to finish. That way, he was able to act as the voice of the consumer while merging this knowledge with the expertise of his team.
Ensure your influencer strategy is relatable. John mentioned that when developing the company’s influencer strategy, it was important to consider that it featured a mix of aspirational and relatable figures. For example, in addition to working with athletes like Cristiano Ronaldo, they also made a point of educating consumers and demonstrating how the product fits into the lifestyle of an everyday person.
Build the brand through the products. With Therabody, the team’s focus is to continue building the brand through products like Theragun. By placing the emphasis on the product’s benefits, John and the team have been effectively positioning the company within the health and wellness market while continuing to build relationships with customers.