In this replay from an earlier conversation, Bill Walshe, a global hospitality leader and the former CEO of The Viceroy Hotel Group, shares a tradition he developed that we all can learn from.

Listen to my earlier episodes with Bill:

What Guests Are Looking For In Luxury and Hospitality Today
How "Prideology" Helped Me Inspire My Teams as CEO
Creating A Culture of Belonging To Enable Consistent Individuality

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

My Christmas Morning Tradition (A Lesson in Hospitality Leadership) - Bill Walshe