Turning Setbacks into Success: A Playbook for Leaders Who Never Give Up with Lewis Jaffe & Charles Good | The Good Leadership Podcast #205

Today, we are joined by Lewis Jaffe.Lewis Jaffe is a dynamic business leader who brings powerful lessons from his basketball background to the corporate world. As an entrepreneur and board member, he transforms the principles he learned on the court into actionable leadership strategies that drive business success.In this episode, we explore how sports fundamentals translate into business excellence and the mindset shifts that separate great leaders from the rest. Key topics include:• The "Nine Words" principle: Always do your best and never ever give up• Why controlling your attitude and effort is the foundation of success• The importance of daily reflection time (the "quiet bus ride")• How to move from "selling" to "creating buyers" through value• Why the customer isn't always right, but must always feel valued-

Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/LinkedIn: https://www.linkedin.com/in/charlesgood/ Twitter: https://twitter.com/charlesgood99Chapters: (00:00) Introduction (01:30) Tool: The "Nine Words" Principle (04:00) Tip: Ownership and Accountability in Business (05:30) Tip: Building High-Performing Teams (08:00) Tip: The Video Conference Fire Story (14:00) Technique: Power of Daily Reflection (16:00) Tip: Controlling What You Can Control (19:00) Tip: Curiosity as a Leadership Mindset (21:00) Tip: Leader vs. Manager (23:00) Technique: Creating Buyers Instead of Selling(28:00) Tip: Managing Customer Relationships