254: 4 Keys to Retention, with Matt Tennison

Regardless of what your sales strategy is, you need to have some type of post-sales retention strategy. Tune in to learn the 4 Keys to Retention. Matt Tennison, VP of Business Development and Partners with Boostability, joins George this week to discuss retention. Matt gave such an insightful presentation at Conquer Local that we had to have him on the podcast to share it with our listeners. He walks us through the four keys to retention; Product Knowledge, Post Sales Engagement, Sales Training, and Product Sales Support. Matt and George dig deep into each key to retention, and provide examples and best practices. Matt has over 20 years of experience in the marketing and advertising field and over 15 years of experience in high-level business development and partner relations. Over his career, Matt has worked for large advertising publications and national agencies, where he achieved great success in advertising sales, business development, and sales management. Prior to joining Boostability in 2011, Matt ran an advertising agency for eight years, where he became very familiar with both traditional marketing methods and digital marketing techniques. He has an intimate understanding of the small business marketplace and an expertise in forging high-performing partner relationships. Subscribe to the podcast now, on iTunes goo.gl/8vPm1B and Google Play goo.gl/uyDsij