The Dental CEO Podcast

Dental CEO Podcast #18 - Human-Centered Leadership: Leading People, Growing Practices

Jun 30, 2025
Ryan Estis, a keynote speaker and executive coach, discusses the transformative power of human-centered leadership. He emphasizes the shift from traditional management styles to trust-based approaches that enhance employee engagement and reduce turnover. Estis explores practical strategies for improving workplace culture, highlighting the importance of empathy and personal connections in dental practices. He underscores how investing in team satisfaction directly impacts patient trust and business success, making it essential for dental professionals to lead with a people-first mindset.
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INSIGHT

Human-Centered Leadership Benefits

  • Human-centered leadership focuses on people as the core of strategy and decision-making, benefiting employees and patients alike.
  • It creates a sustainable competitive advantage by improving trust, engagement, and innovation, outperforming traditional management by 30%.
ADVICE

Recruiting and Engaging Talent

  • Take recruiting talent as seriously as building your brand by defining and clearly articulating your employment value proposition.
  • Have one meaningful conversation each week with every direct report to unlock performance and engagement.
ANECDOTE

Mayo Clinic's Leadership Model

  • Mayo Clinic exemplifies human-centered leadership with its employment value proposition of a life-changing career.
  • It promises employees not just purpose-driven work but also personal growth and a better life experience.
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