YouTube Link: https://youtu.be/fg85C-kT9K0
https://www.vox.com/recode/2022/9/7/23333406/amazon-prime-2-day-shipping-delays-taking-long
The complaints from Amazon customers are similar and popping up across the US. From western New York to central Missouri to rural Washington state, some Amazon Prime members are asking a version of the same question: What happened to Amazon Prime’s two-day shipping?
As Amazon brings next-day and same-day Prime delivery to more parts of the US, complaints from some Amazon customers about long Prime delivery times are still common in other regions. And one of those customers, a longtime former Amazon employee, recently conducted informal research that indicates Prime customers have to wait four or five business days for delivery across various parts of Amazon’s home state of Washington.
Amazon boosted Prime’s annual price to $139 earlier this year, and its signup page boasts, “Look for the Prime check mark as you shop. It means fast, free delivery!” But Prime members in some parts of the country have been surprised by slower delivery speeds than they were once used to. And it raises key questions: Are cracks appearing in the membership program at the core of Amazon’s e-commerce domination? Or is Amazon intentionally slowing delivery speeds for some Prime customers?
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The Death of Amazon 2-Day Prime
00:00 Introduction
00:12 Steven needed to order Nintendo Switch on Amazon for visitors
00:16 Went to Amazon which has the ability to deliver fast for Prime
members
00:23 Amazon displays “Free delivery Overnight within 3 hours & 17 mins.”
00:59 But the checkout page displays different things.
01:04 A Default shipment date of up to 6 days from the order
01:20 The fastest delivery time is 2 days
01:24 Amazon’s front-end promise of delivery within hours NOT True!
01:51 Steven posted on LinkedIn and found out he is not alone with this
disappointing experience with Amazon Prime.
02:04 Jason del Ray has written a detailed related article on Vox
02:21 Jason del Ray tested all 39 counties in Washington and found out that ⅓ of them
have lost their ability to 2-Day Prime.
02:27 Amazon still label it as Prime but when you get the check out portion,
it just say Free Shipping.
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