Dev Interrupted
Unlocking Employee Engagement and Innovation | ADP’s Chuck Lafferty
Apr 23, 2024
Chuck Lafferty, VP of CRM at ADP, discusses employee engagement, trust-building in teams, and innovative techniques like 'Survey Roulette'. Understanding individual needs and fostering meaningful work leads to increased productivity. Actionable steps include personalized interactions and empathetic leadership to improve engagement.
28:56
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Quick takeaways
- Building trust through transparency and active listening boosts employee engagement levels.
- Innovative techniques like 'Survey Roulette' help gather user feedback, enhancing team engagement and innovation.
Deep dives
Importance of Employee Engagement
Building employee engagement involves creating an environment where individuals bring their whole selves to work, focusing on strengths rather than tasks or hobbies. Understanding employee engagement as the emotional state that drives sustainable peak performance. Metrics like the Standout survey measure engagement through questions fostering trust within teams.
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