Truly Working from Anywhere with Teams Phone Mobile
Jun 5, 2024
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Robert Skyrme, BT/EE Technical Pre-Sales Consultant, and Tom Arbuthnot discuss Teams Phone Mobile, integrating mobile identity with Microsoft Teams for seamless calls and compliance recording. They cover use cases for field workers, sales teams, and engineering teams, highlighting the benefits of unified communication. The podcast also touches on eSIM technology, global accessibility through carrier collaborations, and licensing models for Teams Phone Mobile.
Teams Phone Mobile integrates mobile identity with Teams for unified calling experience.
Network-level integration enables seamless call migration and compliance recording with Teams Phone Mobile.
Deep dives
Overview of Teams Phone Mobile Integration with Microsoft Teams
Teams Phone Mobile provides an integration of mobile identity with Teams, eliminating the need to manage separate telephone numbers and voicemails. By unifying a user's mobile and Teams identities, it allows calls to be made and received from Teams on various devices under a single number, enhancing communication efficiency.
Technical Integration and Features of Teams Phone Mobile
Teams Phone Mobile facilitates network-level integration, enabling calls to be handled by the mobile network but passed into the Teams phone system environment for leveraging Teams features. This deep integration offers benefits like on-hook/off-hook presence, compliance recording, and seamless call migration between the native dialer and Teams, improving productivity and call management for users.
Flexibility and Deployment Options of Teams Phone Mobile
The service is available through partnerships with select mobile operators, requiring a business contract for deployment. Organizations can choose between physical and eSIMs for device management, with flexibility in scaling deployments from a few users to thousands based on customizable contracts. Teams Phone Mobile aims for simplicity in provisioning, enabling quick onboarding and comprehensive mobile-to-Teams calling experiences for enhanced productivity and cost-efficiency.
Robert Skyrme, BT/EE Technical Pre-Sales Consultant and Tom Arbuthnot explore everything Teams Phone Mobile, including its benefits and real-world use cases for field workers, sales teams and engineering teams.
Teams Phone Mobile is an integration of the mobile identity with Microsoft Teams, eliminating the need for separate telephone numbers and voicemails
It allows users to make and receive calls from Teams on various devices, seamlessly migrating calls between the native mobile dialer and Teams
The integration is done at the network level, allowing users to take advantage of Teams features for every call, including compliance recording.
The service is currently available through select mobile operators
Use cases for Teams Phone Mobile include field workers, sales teams, engineering teams, and those focused on compliance or CRM integration
Thanks to Landis, this episode's sponsor for helping to make content like this possible!
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