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Matt Edic discusses the use of AI-powered virtual agents in providing superior customer service and experience. Matt is Chief Experience Officer at Intelepeer, a cloud-based platform that helps businesses automate their customer interactions, allowing them to improve their customer experience, reduce costs, and increase productivity.
Host, Kevin Craine
Do you want to be a guest? DigitalTransformationPodcast.net/guest
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Listen to the best highlights from the podcasts you love and dive into the full episode