Today’s guest in our second episode of the AI is Here series is Gero Gunkel, COO for Zurich Customer Active Management at Zurich Insurance. He was formerly the company’s Global Head of AI. In this episode, Gero provides his perspective on the accessibility of NLP applications in insurance and where it’s making a difference today. Gero also gives a good idea of why that is, what use-cases he’s seeing make a dent today, and connects those thoughts to what the future of insurance looks like. This special AI is Here episode is brought to you by SambaNova Systems, the sponsor of this series. SambaNova believes that AI is Here, and we’ve partnered with them to bring these episodes to you. Find out more about sponsored content and how to engage with the Emerj audience at emerj.com/ad1.