Create a Custom Member Experience with Drs. Jen and Dom Fraboni

In today's episode, Shana will be discussing the importance of creating personalized experiences for members with her guests, Dr. Jen and Dr. Dom. They've not only developed a tailored experience but have also developed a custom app to enhance personalization even further. 

Tune in as they share insights on how to provide members with a sense of personal connection and support, ultimately fostering a stronger sense of engagement and loyalty.

Key Takeaways:

Intro (00:00)

Drs. Jen and Dom’s favorite community (02:09)

Brief overview of Jen Health (04:31)

How was the Mobility Method launched by Dr. Jen initially? (10:52)

What prompted the change for Dr. Jen from having a stable membership to making a shift? (15:09)

When Dr. Jen was shifting from the Optimal Body membership, how many members and how successful was the business at that time? (18:22)

Dr. Jen’s experience as co-owner of the business when deciding to make the bold shift in branding (19:51)

Dr. Jen's insights on how she has been able to help people achieve better outcomes by personalizing the experience (26:50)

How did Drs. Jen and Dom determine what to customize and personalize? Did they use surveys, data analysis, or another method to make that decision? (35:54)

What plans, innovations, or future developments are they considering to further enhance this personalized experience? (39:40)

Episode wrap-up (43:32)

Additional Resources:

Dr. Jen’s website: https://jen.health

Try a free week of our membership on Jen Health to start addressing the root cause of your aches and pains: https://jen.health/freetrial

Drs. Jen and Dom’s Social Media Accounts:

Dr. Jen’s Instagram account: https://www.instagram.com/docjenfit/

Dr. Dom’s Instagram account: https://www.instagram.com/drdomdpt/

Jen’s Health: https://www.instagram.com/Jen.health/

Youtube: https://www.youtube.com/docjenfit

The Optimal Body Podcast: https://jen.health/podcasts

Learn how to work with Shana: https://www.shanalynn.com/

FREE 7-minute Community Training: https://connect.communitycultivated.com/training

FREE Community Creators Hub: https://connect.communitycultivated.com/hub

Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate

Connect with Shana: https://www.instagram.com/shanaspeaks

Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.

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