Using Content To Build Trust At Scale (with Content Marketing Lead @ Clari)
Jan 14, 2025
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Nehal Tenany, Content Marketing Lead at Clari and a specialist in B2B content strategies, shares her insights on building trust at scale. She discusses the importance of aligning content with business goals and creating demand through engaging strategies. Nehal emphasizes the power of employee-driven content and personal branding on social media. She also explores the potential of TikTok for B2B marketing and the evolving role of content marketers in a creator-driven, AI-enhanced landscape. Measuring success and optimizing audience growth are key takeaways!
Clari's content strategy emphasizes building trust through engaging executives and employees, aligning content with broader marketing goals for audience growth.
The evolving role of content marketers requires adaptability and authenticity in leveraging AI while developing internal champions for effective content creation.
Deep dives
Building Trust at Scale
The primary philosophy at Clary revolves around building trust at scale to cultivate an audience, generate qualified leads, and excel in their market. This trust-building strategy shapes their content approach, focusing on three main areas: audience growth, creating demand, and capturing demand. The emphasis on audience growth includes fostering connections through educational and insightful content without forcing soft buys. Ultimately, Clary aims to align its content goals with broader marketing strategies to strengthen its overall effectiveness.
Strategizing Content Distribution
Effective content distribution is structured around executives, corporate messaging, and employees to amplify Clary's brand. Engaging executives in content creation helps to ensure a strong social presence, with each leader promoting their unique insights and experiences. Corporate content focuses on the company's narrative and customer voices, while empowering employees serves to elevate the brand as a whole. By recycling content across these buckets, Clary captures various perspectives while maintaining a cohesive brand message.
Operational Efficiency in Content Marketing
Clary's content operations prioritize cross-functional collaboration and the use of structured tools for project management, enhancing efficiency across their marketing efforts. With a compact team structure, roles are delineated to ensure that customer voices, thought leadership, and social media are adequately represented. Regular brand-building sessions and training empower employees to cultivate their personal brands, subsequently bolstering Clary's visibility. This operational model allows the team to sustain high-quality content production while adapting to changing market demands.
Embracing Change in Content Marketing Roles
The podcast highlights an evolving landscape for content marketers, emphasizing the importance of adaptability in a world where AI and varied content mediums are proliferating. Future success will hinge on marketers being comfortable in their authenticity, using AI as a supportive tool rather than a replacement for creative insight. Companies may benefit from fostering internal champions who can develop their content creation skills, merging both domain expertise and engagement strategies. This approach not only nurtures talent but also prepares organizations for a future where the role of content marketing continues to blend with broader engagement efforts.
In this episode, Erik Jacobson talks with Nehal Tenany (Content Marketing Lead @ Clari) about her B2B content playbooks to grow an audience on social, create demand using content, align content with business goals, and activate employee-driven content.
Here’s what you’ll learn in this episode:
Clari’s content strategy: building trust at scale
The 3 content pillars: executives, corporate, and employees
How Nehal operationalizes content with her team
Building employees' personal brands through social media
Leveraging cross-channel promotion for audience growth
Measuring content success and its impact on pipeline
Turning impressions into conversions with a balanced content mix
TikTok and its potential for B2B marketing
Prioritizing focus on platforms with bandwidth constraints
The future of the Content Marketer role in a creator-driven + AI world
Hatch is a video-first content agency that creates short-form video content, video podcasts, original video series, and YouTube videos for B2B companies.