Award-winning author and EFF Special Advisor Cory Doctorow discusses 'enshittification,' where platforms treat users like commodities. Topics include the misuse of intellectual property laws, tech sector consolidation, recent antitrust actions, tech workers' rights, and the importance of activism in advocating for a better internet.
A future internet where privacy and free speech are evenly accessible to all users is worth fighting for.
Adversarial interoperability is crucial in challenging tech companies' anti-user behaviors and safeguarding consumer rights.
Deep dives
The Power of Interoperability in Ensuring Compatibility and Market Fairness
Interop or interoperability, the notion that different components should work together seamlessly, plays a crucial role in ensuring that appliances, like washing machines, can use any detergent. It can lead to unofficial collaborations, such as luggage sizes conforming to airline standards to avoid extra fees. Cory Doctorow highlights cases like printer ink costs, where users found ways to bypass expensive OEM options, emphasizing the importance of tools that protect consumer interests.
Technological Self-Determination and Empowering Users in the Digital Landscape
The concept of technological self-determination, epitomized by tools like ad blockers, empowers users by allowing them control over digital environments easily. Cory Doctorow envisions a new internet landscape where users can access tools like private VPNs effortlessly, akin to installing ad blockers. This ease of technological self-determination extends beyond ad blocking to various user-centric digital control measures.
Adversarial Interoperability as a Check on Tech Industry Excesses
Adversarial interoperability, a term coined by Seth Schoen, has historically served as a countermeasure against tech firms exhibiting anti-user behaviors. It enabled the creation of products like plug-compatible peripherals challenging IBM's control. Examples like Apple's iWork challenging Microsoft's office suite underscore the role of interoperability in shaping tech landscapes and safeguarding consumer interests.
Navigating Legal Hurdles and Promoting Innovation through Interoperability Advocacy
Efforts in promoting adversarial interoperability face legal obstacles, as laws like the DMCA limit consumer freedoms by penalizing actions like jailbreaking. Cory Doctorow and EFF advocate for improving laws to support interoperability, ensuring that tools can enhance user experiences without legal ramifications. By fostering legal spaces for innovation, advocating for interoperability becomes instrumental in combatting tech industry control and promoting consumer rights.
The early internet had a lot of “technological self-determination" — you could opt out of things, protect your privacy, control your experience. The problem was that it took a fair amount of technical skill to exercise that self-determination. But what if it didn’t? What if the benefits of online privacy, security, interoperability, and free speech were more evenly distributed among all internet users? This is the future that award-winning author and EFF Special Advisor Cory Doctorow wants us to fight for. His term “enshittification” — a downward spiral in which online platforms trap users and business customers alike, treating them more and more like commodities while providing less and less value — was selected by the American Dialect Society as its 2023 Word of the Year. But, he tells EFF’s Cindy Cohn and Jason Kelley, enshittification analysis also identifies the forces that used to make companies treat us better, helping us find ways to break the cycle and climb toward a better future. In this episode you’ll learn about:
Why “intellectual property” is a misnomer, and how the law has been abused to eliminate protections for society
How the tech sector’s consolidation into a single lobbying voice helped bulldoze the measures that used to check companies’ worst impulses
Why recent antitrust actions provide a glimmer of hope that megacompanies can still be forced to do better for users
Why tech workers’ labor rights are important to the fight for a better internet
How legislative and legal losses can still be opportunities for future change