7min chapter

How to Fix the Internet cover image

Fighting Enshittification

How to Fix the Internet

CHAPTER

Activism, Joy, and Customer Service

Exploring the importance of activism in fighting injustices like mandatory copyright filters, the chapter also emphasizes the need for both anger and fun in the fight for social causes. A personal experience with a laptop company's good customer service and a successful campaign to save the .org domain showcase the power and victories of activism.

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