The Voice of Retail Roger Martin, top global strategist, Professor Emeritus and author on how retailers can survive COVID-19 and his new book "When More Is Not Better"
Welcome to the The Voice of Retail, I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and sponsored by omNovos – Canada’s Retail Customer Engagement Solutions provider, combining data, software, and services to help retailers create and deliver real-time personalized content in your customers’ moments of truth.
In this special feature episode a full length interview with one of the sharpest minds in corporate strategy in the world - Roger Martin is my special guest. One of the original founders of Monitor Company, transformative Dean of now the globally top ranked Rotman School of Business at University of Toronto, and author of many influential papers and books, Roger and I talk about the nature of strategy and where it has gone wrong, the big bets retailers need to make to survive through the COVID-19 crisis, consumer habits versus loyalty, and his new book When More is Not Better: Overcoming America’s Obsession with Economic Efficiency coming out this September.
So lets jump right in to my interview with Roger Martin, live from Florida
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Thanks to Roger for being my guest on this episode, and my generous sponsor omNovos. I’ll return next week with more great interviews and with the top retail stories from Retail This Week.
That’s a wrap on this edition of The Voice of Retail. If you liked this podcast you can subscribe on Apple iTunes or your favourite podcast platform, please rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!
Michael LeBlanc is the president and founder of M.E. LeBlanc & Company Inc, a senior retail advisor, keynote speaker and now, media entrepreneur. He has been on the front lines of retail industry change for his entire career.
Michael has delivered keynotes, hosted fire-side discussions and participated worldwide in thought leadership panels, most recently on the main stage in Toronto at Retail Council of Canada’s Retail Marketing conference with leaders from Walmart & Google. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience with Levi's, Black & Decker, Hudson's Bay, CanWest Media, Pandora Jewellery, The Shopping Channel and Retail Council of Canada to his advisory, speaking and media practice.
Michael produces and hosts a network of leading retail trade podcasts, including the award-winning No.1 independent retail industry podcast in America, Remarkable Retail with his partner, Dallas-based best-selling author Steve Dennis; Canada's top retail industry podcast The Voice of Retail and Canada's top food industry and one of the top Canadian-produced management independent podcasts in the country, The Food Professor with Dr. Sylvain Charlebois from Dalhousie University in Halifax.
Rethink Retail has recognized Michael as one of the top global retail experts for the fifth year in a row, the National Retail Federation has designated Michael as on their Top Retail Voices for 2025, Thinkers 360 has named him on of the Top 50 global thought leaders in retail, RTIH has named him a top 100 global though leader in retail technology and Coresight Research has named Michael a Retail AI Influencer. If you are a BBQ fan, you can tune into Michael’s cooking show, Last Request BBQ, on YouTube, Instagram, X and yes, TikTok.
Michael is available for keynote presentations helping retailers, brands and retail industry insiders explaining the current state and future of the retail industry in North America and around the world.