BDTP. Using Surveys for Customer Success with Moritz Dausinger

Today we have another episode of Better Done Than Perfect. Listen in as we talk with Moritz Dausinger, founder of Refiner. Moritz shares the story behind his survey tool, when and how to survey your users, and many other tips for making the most of the survey data.

Please head over to the episode page  for the detailed recap and key takeaways.

Show notes

• Refiner — Moritz’s product, a survey tool for SaaS companies
• Mailparser, Docparser — Moritz’s past projects prior to Refiner
• Segment — customer data platform (CDP)
• Amplitude — product analytics tool
• Gall’s Law — the law about complex systems being built from simple systems
• Capterra — software search and comparison tool
• Saas Growth Hacks — a popular Facebook group for SaaS founders
• Quora — knowledge sharing platform
• Product-Led Growth — product-based go-to-market strategy
• Follow Moritz on Twitter

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