Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast #221 No More Tech Turnover: How to Hire and Keep the Best
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Jul 10, 2025 Discover effective strategies for hiring and retaining skilled HVAC and plumbing technicians. Gain insights into creating a consistent recruitment process and the importance of year-round hiring. Learn about competitive compensation and the critical role of onboarding in employee retention. Explore the challenges of seasonal workforce dynamics and budgeting for future talent needs. This discussion also covers the integration of technology in recruitment and the balance between branding and lead generation for business growth.
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Tech Leaving for Farm Commitments
- Jack Carr shares a story of a young technician leaving due to conflicting farm responsibilities, showing personal life impacts hiring.
- This technician made good money but couldn't balance demanding summer hours with running a large farm operation.
Recruitment as Sales Process
- Treat technician recruitment like a sales process, focusing on branding and value propositions.
- Showcase pay, benefits, facilities, and culture to attract quality hires by answering "Why choose us?"
Clarify True Compensation Value
- Calculate technicians' effective hourly rate including base pay, commissions, and benefits to clearly communicate true compensation.
- Educate techs on how pay structure and benefits translate into their actual earnings to reduce misunderstandings.