Blake Thorne (@blakethorne - https://twitter.com/blakethorne) of LaunchNotes talks with Chris Butler of Google (formerly Facebook, Waze, Microsoft) about all things product ops.
🔗 Links
- Chris on Twitter: https://twitter.com/chrizbot
- “How to Measure Anything” https://www.amazon.com/How-Measure-Anything-Intangibles-Business/dp/1118539273
- 🚀Check out LaunchNotes: https://launchnotes.com
- 🙏Join Launch Awesome: https://www.launchnotes.com/launch-awesome
- 📺Follow on YouTube: https://www.youtube.com/channel/UClgMZx0kGDSSBAQG0wkDRyg
- Check out the LaunchNotes Podcast: https://launchnotes-podcast.launchnotes.io/
📝 Show notes
(00:00) Figuring out the new rules of technology
(05:14) Product managing the product management experience
(09:00) How to avoid “BS” product ops work
(13:45) When’s the right time to bring in product ops
(18:37) The right way to think about process improvement
(23:00) Effectiveness vs. efficiency
(24:01) Why product managers shouldn’t be technical
(36:30) The value of randomness Flipping a coin
The LaunchNotes Podcast | Product Management, Product Marketing, Product Ops