Masters of Scale

How to make the star employees you need, w/Marissa Mayer

Aug 8, 2018
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ADVICE

Probe For Heart During Interviews

  • In interviews, ask behavioral questions that reveal character, like times someone helped others without personal gain.
  • Listen past initial awkward silence; candidates may be withholding details to avoid making peers look bad.
INSIGHT

Make The Employees You Need

  • When you can't hire finished experts, create them by recruiting promising generalists and training them rapidly.
  • Building talent internally shapes company culture and yields capabilities you couldn't buy easily.
ANECDOTE

The Bet That Created APM

  • Marissa bet her manager she could hire new grads and train them faster than hiring seniors.
  • She recruited from Stanford and MIT, gave huge responsibilities, and launched the Associate Product Manager program.
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