Bulletproof Dental Practice The Future of Dental Training: Digital SOPs
The Bulletproof Dental Podcast Episode 412
HOSTS: Dr. Peter Boulden
GUEST: Cassie Kellner
DESCRIPTION
In this conversation, Peter Boulden and Cassie Kellner discuss the importance of Standard Operating Procedures (SOPs) in dental practices. They explore how SOPs can enhance efficiency, improve onboarding, and create a better work environment. Cassie shares insights on using Trainual to develop and manage SOPs effectively, emphasizing the need for team involvement and the integration of technology. The discussion also includes success stories and practical tips for implementing SOPs in dental practices.
TAKEAWAYS
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SOPs are essential for creating structure in dental practices.
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Digital SOPs are more effective than paper manuals.
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Micro learning is key to engaging team members.
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Start with the most frequently asked questions to create SOPs.
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Team involvement in SOP development increases buy-in.
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Technology can streamline SOP management and training.
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Creating a playbook is crucial for onboarding new staff.
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Regular updates to SOPs are necessary for ongoing relevance.
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AI can assist in creating and managing SOPs.
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A well-structured playbook enhances patient experience and team clarity.
CHAPTERS
00:00 Introduction to SOPs in Dentistry
04:29 The Importance of Digital SOPs
07:29 Understanding SOPs and Micro Learning
10:44 Onboarding and Employee Retention
13:30 Overcoming the Daunting Task of SOP Creation
16:26 Building a Foundation for Your Practice
19:27 Creating Team Buy-In for SOPs
22:33 Templates and Tools for Startups
23:53 Embracing Growth in Dentistry
29:18 The Importance of a Playbook
29:38 Success Stories: Transforming Practices
34:55 Leveraging AI for Efficiency
41:21 Finding Clarity and Support
43:03 Outro
REFERENCES