Mike Snyder, partner at RaptorUSA and retired Marine Corps lieutenant colonel, discusses his experiences at NORAD during the 9/11 attacks, the challenges of partnership in the marketing field, and the importance of company culture and values-based hiring.
Prioritizing values when hiring can create a positive work culture and prevent toxic environments.
Joining professional groups and peer networks can expedite learning and tap into collective wisdom for aspiring CEOs.
Deep dives
The Power of Hiring for Values
Mike Snyder believes in hiring for values and teaching skills. He learned the hard way that hiring solely based on skills can lead to a toxic work environment. By prioritizing values, he ensures that his team members align with the company's principles and foster a positive work culture.
Creating a Stunning Colleague Culture
Snyder references Netflix's cultural model, which prioritizes stunning colleagues and a culture of excellence. Their culture focuses on hiring and retaining top talent, while eliminating mediocrity and brilliant jerks. This approach has led to high employee satisfaction and business success.
The Formula for Knowing God's Will
Mike Snyder, drawing from his experience as a licensed minister, has authored a book called 'The Formula for Knowing God's Will for Christians, Agnostics, and Atheists.' He explores how to discover one's purpose and make decisions aligned with their values, whether they believe in God, the power of the universe, or their own intuition.
Courage and Collaboration for Success
Snyder advises aspiring CEOs to have courage in putting themselves out there and collaborating with others. He highlights the value of joining professional groups and peer networks, such as Vistage, to expedite learning and achieve more by tapping into collective wisdom.
Mike Snyder is a partner with RaptorUSA, a marketing consulting firm whose principals have worked with hundreds of middle-market companies nationally. He previously co-founded RSM Marketing, a firm providing an Outsourced Marketing Department to companies across all industries nationwide. Mike was CEO of a Kansas ad agency serving larger clients such as Cargill and Cox Communications. Mike founded and sold a technology company. He is a retired Marine Corps lieutenant colonel who served as a public affairs officer in New York City, the Pentagon and NORAD where he led media relations in the aftermath of 9/11. Mike is a graduate of Marine Corps Command and Staff College. He has worked in the accounting and nonprofit industries. Mike has a master’s degree in marketing communication from the University of Kansas and taught strategic marketing for years in an MBA program where his unorthodox approach to marketing and instruction earned him the highest student scores within the program. In his work Mike helps business owners escape fruitless efforts in endless tactics and marketing spends that produce little to no ROI. Instead, he helps owners and their teams focus on making big strategic leaps that unify marketing efforts as well as management teams, all to produce long-term, unfair competitive advantages. The goal, as he says, is to build a moat around your business filled with sharks with laser beams.
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