From Journalist to Data Evangelist: Opportunities I See In Hotel Technology Today - Jason Freed, MDO

What happens when you combine journalism, technology, and the hospitality industry? You get an insightful conversation with our guest, Jason Freed, the Hospitality Data Evangelist at MDO. 

In this episode, Jason shares his journey from reporting to exploring the exciting intersection of technology and pricing in the hotel sector, emphasizing the importance of revenue management technology in creating memorable guest experiences and keeping businesses profitable.

The COVID-19 pandemic has undoubtedly left a lasting impact on the hotel industry, but with challenges come opportunities for innovation. In this episode, we discuss the role hospitality technology played in navigating these trying times and the birth of Hotel Recovery 2020, a resource aimed at helping hoteliers make informed decisions during the pandemic. Discover how the crisis accelerated advancements in both front-of-house and back-of-house technology, improving hotel operations and efficiency.

As data becomes increasingly relevant in the hospitality industry, we delve into the world of data evangelism with Jason. He enlightens us on how MDO's digital document management and business intelligence systems are empowering hoteliers to make better decisions. We also explore the potential of AI in the travel planning process and the exciting future of technology in both back-end and front-end processes, such as personalization and the connected trip. Don't miss this engaging discussion on the ever-evolving world of hospitality technology!

Links:

• Follow Jason on LinkedIn
• Learn more about MDO
• Jason's latest report: Data-driven Strategies to Move Beyond Rooms Revenue.
• Total Profit Optimization - Billy Copelan, Sea Island Resorts & Jason Freed, MDO
• It's time we celebrate Night Auditors: The unsung heros of hospitality - Jason

Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands