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07:58 Common email pet peeves
09:34 A sassy email subject line
13:21 BLUFF statement
17:45 What to think about when writing your email
19:55 Think of this before you hit send
26:25 Take on emojis
27:45 The etiquette on BCC
33:13 Accountability and email
35:33 When to attach vs link something
39:41 How to use email templates
If you loved this episode you should check out this episode Strategies For Effective Communication At Work
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