HR Leaders How AI is Revolutionizing The Workplace and Bridging The Skills Gap
May 27, 2024
Sam Zheng, CEO of DeepHow, discusses how AI is revolutionizing workplace knowledge transfer. He highlights the challenges and benefits of using AI to capture expertise and improve workforce readiness. Sam also talks about practical steps for reducing time to proficiency and enhancing operational excellence.
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Skills Gap Realization
- Sam Zheng realized automation alone wasn't enough.
- Skilled workers were needed, highlighting a skills gap.
Learning by Video Example
- Chris, the host, learned to build a PC by watching YouTube videos.
- A friend working at Ford learned engine building through videos and observation.
Manuals vs. YouTube
- Sam Zheng's wife keeps manuals, but they never use them.
- They rely on YouTube for appliance repairs, mirroring a broader trend.