How AI is Revolutionizing The Workplace and Bridging The Skills Gap
May 27, 2024
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Sam Zheng, CEO of DeepHow, discusses how AI is revolutionizing workplace knowledge transfer. He highlights the challenges and benefits of using AI to capture expertise and improve workforce readiness. Sam also talks about practical steps for reducing time to proficiency and enhancing operational excellence.
DeepHow uses AI to digitize knowledge for frontline workers, improving operational excellence.
AI simplifies capturing experts' demonstrations into step-by-step instructions, enhancing workforce readiness and proficiency.
Deep dives
Harnessing AI for Skills Gap in Frontline Workers
DeepHow, a company led by Sam Zeng, focuses on using AI to bridge skills gaps among frontline workers by digitizing, managing, and transferring knowledge efficiently. By leveraging AI-powered video, they aim to translate expertise to save time and enhance operational excellence, turning hours of work into minutes.
Innovative Use of AI for Knowledge Transfer
DeepHow's approach involves capturing experts' know-how through demonstrations rather than traditional written formats. By recording rich demonstrations and converting them into step-by-step instructions, DeepHow aims to engage younger workers who prefer visual content over written manuals. The use of AI simplifies the video creation process and enables translation into multiple languages for easy access.
Enhancing Efficiency and Employee Onboarding
DeepHow's AI solutions reduce experts' time spent on training repetitive tasks, making interactions with new employees more efficient. The technology allows for quicker onboarding, with a reported 30% to 40% improvement in task proficiency. By enabling scalable access to digitized knowledge through mobile devices, DeepHow facilitates rapid learning and application of skills, especially for organizations with global workforces.
In today's episode of the HR Leaders Podcast, we are joined by Sam Zheng, CEO and Co-Founder at DeepHow.
Sam shares his journey from studying engineering psychology to leading DeepHow, a company focused on leveraging AI to bridge skills gaps among frontline workers. He discusses the importance of capturing and transferring knowledge using AI-powered video and the impact of digitizing expertise to enhance operational excellence.
🎓 In this episode, Sam discusses:
How AI is transforming knowledge capture and transfer in the workplace
The challenges and benefits of using AI to capture and transfer knowledge
Practical steps for reducing time to proficiency and improving workforce readiness