The New Statesman | UK politics and culture

How do we solve the NHS productivity puzzle? | Sponsored

Oct 12, 2024

Join Sarah Woolnough, CEO of The King’s Fund; Sir Jim Mackey, CEO of The Newcastle upon Tyne Hospitals NHS Foundation Trust; and Julian Hunt, PwC’s Health Services Sector Leader, as they tackle the NHS productivity conundrum. They discuss how COVID-19 amplified existing inefficiencies and the gap between digital solutions and real-world needs. The trio highlights the importance of staff training and patient engagement to drive productivity, while emphasizing that successful practices from other sectors could inspire vital changes in healthcare.

26:37

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Episode guests

Julian Hunt

Sir Jim Mackey

Sarah Woolnough

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Episode notes

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Quick takeaways

Addressing NHS productivity challenges requires strategic investments in technology and better training for staff to enhance efficiency.

Implementing digital transformation necessitates a patient-centered approach and collaborative efforts to resolve infrastructural inefficiencies and measure productivity effectively.

Deep dives

Challenges in NHS Productivity

The NHS is experiencing significant productivity challenges, which have been exacerbated by the pandemic. Many factors contribute to this issue, including outdated infrastructure, inadequate investment in technology, and a low manager-to-staff ratio, which hampers efforts to streamline operations. Additionally, there has been a notable turnover of experienced staff, leading to a reliance on less experienced personnel who require extensive training. These elements combine to create inefficiencies within the system, resulting in longer patient wait times and complications in patient flow.

Intro

2min

Challenges in NHS Productivity

4min

Exploring NHS Productivity Challenges and Broader Contexts

3min

Navigating the Digital Transformation in Healthcare

4min

Navigating Staff Training and Patient Communication in the NHS

3min

Enhancing NHS Productivity through Technology

12min

The NHS is facing the most difficult period in its history. Just days into office, the new government declared the official position of the Department for Health and Social Care is that the NHS is “broken”.

While there’s evidence NHS productivity has been growing at a faster rate than other public sectors over the last decade, major barriers still remain. The latest Office for National Statistics figures show NHS productivity in 2021/2022 was still 6.6% below pre-pandemic levels.

Emerging trends reveal productivity in healthcare is a complex issue with no single solution.

In this episode host Emma Haslett is joined by PwC’s Health Services Sector Leader Julian Hunt, CEO of The Newcastle upon Tyne Hospitals NHS Foundation Trust, Sir Jim Mackey and CEO of The King’s Fund Sarah Woolnough.

They discuss the impact of the pandemic, the role of digital solutions and the importance of including staff and patients as new systems are introduced and changes are made.

This New Statesman podcast episode is sponsored by PwC.

Hosted on Acast. See acast.com/privacy for more information.

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