Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures. Today, she shares a story from early in her career about a question that one of her mentors asked that's made a big impression on her ever since.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Did you buy the chicken? - Eleanor Erickson