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Tech Lead Journal

#154 - Scale a Fast and Resilient Company With Lean - Catherine Chabiron & Fabrice Bernhard

Nov 13, 2023
57:51

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Quick takeaways

  • Being obsessed with delivering value to customers and reducing lead time promotes customer satisfaction and timely delivery of products or services.
  • Regularly practicing Gemba walks enables leaders to gain valuable insights, foster a culture of learning, problem-solving, and understand the work environment from the frontline employees' perspective.

Deep dives

Obsession with Customer Value and Lead Time

Lean emphasizes the importance of being obsessed with delivering value to customers and constantly reducing lead time. By understanding customer needs and continuously improving processes, teams can ensure they are meeting customer expectations and delivering products or services in a timely manner.

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