The Future of Retail, Omnichannel, and Consumer Habits

In this episode, host Brianna Moriarty meets with Brett Payette, Sales Team Lead at Vend, to discuss emerging markets and trends in the retail space. Brett has spent years working directly with retailers and takes us on a journey to explore the ways that the pandemic has accelerated adaptation and innovation as retailers anticipate “the retail rebound.” Trends discussed include Instagram Live and Facetime shopping, omnichannel and loyalty program refinement, contactless payment adoption, the value of providing relevant content and resources to retailers, and more.

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