One task only you can do, not on A.I.'s to-do list.

A concierge medicine doctor recently called me out of the blue on my cell phone.

 

She followed up with a phone call a few weeks later with another text with a helpful link to something we had discussed earlier. As you might imagine, it made my day!

 

Can the Physician do something like this FOR everyone or every patient?

 

No, but as author A.S. says, “Do for one what you wish you could do for everyone.”

 

Here's a little nudge: Don't allow robots, algorithms, antiquated processes, phrases from your team like 'Well this is how we've always done it ...' or fancy tech to steal the spotlight from the heart and soul of your practice. It's those personal touches and sincere thoughtfulness and care that genuinely win over patients, not just plain old efficiency. Remember, it's all about YOU!

 

FOR YOU, FOR DOCTORS, 

~Michael, Editor-in-Chief, Host, Concierge Medicine Forum