POWERCUT: Julia Dhar - the lost art of constructive conversations

9 snips

Jan 24, 2023

Julia Dhar, a Managing Director at Boston Consulting Group and founder of BeSmart, shares her insights on fostering constructive conversations. She discusses the importance of respectful dialogue and establishing common ground, especially during conflicts. Julia emphasizes active listening, drawing from her personal experiences, and offers strategies to navigate power dynamics in discussions. With a blend of humor and expertise, she illustrates how raising your hand can enhance communication, making sure every voice is valued.

Ask episode

AI Snips

Chapters

Transcript

Episode notes

INSIGHT

Shared Reality

Start conversations by finding shared realities, not by confronting opposing views.
Focus on facing the problem together, rather than facing each other in disagreement.

ADVICE

Respectful Listening

Practice respectful listening by speaking one at a time and acknowledging expertise.
Instead of saying "I hear you," try "I am listening" to show genuine engagement.

ANECDOTE

Power of Listening

Julia Masters shares a personal story about childbirth.
A midwife's words, "I am listening," provided comfort and validation during a stressful time.

Get the Snipd Podcast app to discover more snips from this episode

Get the app

We are coming to the end of another eventful year, another 12 month bundle of opportunities, challenges, plenty of highlights and some definite unforeseen low lights. Hopefully you are about to embark on a well-deserved break. This is exactly what the inside influence team and myself will be doing. So over the next few weeks we are going to be taking a festive step back to rest up, recalibrate and re-inspire ourselves for 2022. However, if you need some inspiration to get you thinking and planning for next year, we have you covered. Our holiday season of power cuts or power minis are back. Our final power cut episode is with Julia Dhar.

Julia Dhar is a Managing Director and Partner at the Boston Consulting Group and the founder of BeSmart, BCG's behavioral economics and behavioral insights initiative.

Julia's mission is to enable leaders in government and the private sector to apply the science of behavior change across a range of social services and topics, including economic development, finance, education, criminal justice and welfare.

Her two TED talks on how to have constructive conversations have had at last count over 10 million views. She was also world school debate champion three times.

So it’s safe to say she knows a fair amount about crafting a successful argument.

However, what drew me to Julia wasn’t her ability to persuade – although as you’ll hear she is very persuasive - but instead the vision she’s dedicated the rest of her life and career to driving – how as Nations, teams and families - we can start to disagree more productively.

In this conversation we dive into:

The importance of respectful listening and how to construct the rules of respectful listening.
Why every conversation should start with ‘shared reality’ – an idea or intention you can all agree upon.
And finally… THE most beautiful and game changing question I have heard in a very long time - “What can you share that will help me see what you see?”

If you enjoy this powercut episode and would like to hear my full conversation with Julia Dhar please head over to my website juliemasters.com or listen at all the usual places #itunes #spotify #googleplay #stitcher.

For now sit back, relax and enjoy my powercut conversation with Julia Dhar.

Hosted on Acast. See acast.com/privacy for more information.