Emotional Intelligence Revealed: Your Key to Personal and Professional Success Part II with Brenda Bailey Hughes | The Good Leadership Podcast #133

Brenda Bailey-Hughes is an award-winning faculty member at the Kelley School of Business where she teaches business communication and leadership courses.

Prior to joining the Kelley School, Brenda spent nearly a decade in human resources specializing in managerial training, mediation, and organizational development.

She is a sought-after speaker and coach who frequently presents at conferences on over a dozen topics including influence, powerful presentations, leadership through the lens of emotional intelligence, customer service, and change strategies for personal growth.

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Website and live online programs: http://ims-online.com
Blog: https://blog.ims-online.com/
Podcast: https://ims-online.com/podcasts/
LinkedIn: https://www.linkedin.com/in/charlesagood/
Twitter: https://twitter.com/charlesgood99

Chapters:
(00:00) Introduction
(01:11) Tool: Self-Management
(04:11) Tool: Emotional Control and Managing Emotions
(09:59) Technique: Optimism and Decreasing Negative Thoughts
(15:11) Tool: Worst Case, Best Case, and Most Likely Scenario
(18:07) Tool: Ethos, Pathos, and Logos in Influence
(21:18) Tool: Psychological Safety and Team Building
(22:47) Technique: Developing Emotional Intelligence
(24:30) Tool: Perception vs. Reality of Empathy
(25:51) Key Takeaway
(27:10) Conclusion

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