On today’s episode, we have Brenda McNulty, owner of DSO FACTS, who shares her journey from dental assisting in the military to becoming a leader in business-side consulting for dental practices. Brenda discusses the evolution of her role into a fractional training officer, helping dental teams implement systems and hold themselves accountable to drive productivity and profitability. She highlights key challenges dental practices face, including revenue cycle management, team buy-in, and schedule management, while emphasizing the importance of training, accountability, and leadership in overcoming these obstacles.
EPISODE RESOURCES
The Dentalpreneur Podcast w/ Dr. Mark Costes