SaaS Interviews with CEOs, Startups, Founders
Capacity Acquires $5m ARR Bootstrapped YouCanBookMe To Build AI Support Mega Platform
Feb 4, 2025
Bridget Harris, founder of You Can Book Me, shares her inspiring journey of growing the bootstrapped company to $5M in annual revenue over 12 years. She discusses her thrilling acquisition by Capacity, emphasizing the blend of AI customer support and booking services. Fun stories emerge, including celebrating the acquisition at a Paul McCartney concert. The conversation also delves into effective acquisition strategies, cultural fit during mergers, and the emotional aspects of these transformative business moments.
28:22
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Quick takeaways
- The acquisition of You Can Book Me by Capacity marks a strategic move leveraging AI to enhance customer support and booking services.
- Bridget Harris emphasized the importance of cultural alignment and profit-sharing in creating a successful partnership while maintaining control over her business.
Deep dives
Acquisition Announcement
Capacity has announced its acquisition of You Can Book Me, expanding its offerings with world-class online booking services. This acquisition aims to leverage Capacity's AI-powered platform, integrating automated booking processes that can handle up to a million bookings monthly. Bridget Harris, the founder of You Can Book Me, highlights that this transition came at a pivotal moment in their growth, reaching around five million dollars in annual revenue. The partnership is viewed as a significant opportunity for both companies to enhance customer support solutions and build on existing client needs.
