The Business of Healthcare Podcast with Tara Humphrey #149 How to Manage Tricky Situations
#149 How to deal with tricky Situations
In this episode I discuss how I’ve had a few experiences where I’ve had to practice resilience. I wanted to share this with you and talk about the importance of practising resilience because as leaders this is something we will have to manage time and time again.
Today I’m talking about how hard it can be when conflict arises unexpectedly and ways you can keep your cool, take a breath and manage the situation as best you can. I share how resilience takes work, time and energy and something we have to continually practice. I talk about knowing when to separate the head and heart because not all conversations will be good ones, and how we can best manage our emotions. I also share the importance of showing up and not hiding away, even when we feel we want to.
“The higher you climb the more of this you’ll have to manage.” Tara Humphrey
This week on The Business of Healthcare:
• The importance of practising resilience.
• The difficulties when conflict appears unexpectedly.
• Ways to stop negative energy flowing into your next meeting.
• Knowing when to separate head and heart.
• How to manage your emotions.
• The importance of showing up and not hiding away.
I’m Tara Humphrey and I’m the founder of THC Primary Care, a leading healthcare consultancy. I provide project and network management to Primary Care Networks and consulting support to clinical leads. To date, I’ve worked with 11 Training Hubs and 12 Primary Care Networks.
I have over 20 years of project management and business development experience across the private and public sector and have an MBA in Leadership and Management in Healthcare. I’m also published in the London Journal of Primary Care and the author of over 200 blogs.
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