When it comes to running a business, things like strategy, marketing and technology all play a big part in your success. But Dee Ann Turner, who spent 33 years recruiting and training employees at Chick-fil-A, says there’s one thing that trumps them all: talent. Unfortunately, finding good people can be challenging, especially now when unemployment is at an all-time low and the competition is fierce for top talent. Tune in as Dee Ann explains why people matter most, how to attract A-players to your organization, and the three things that should be a part of your hiring process.

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