

013 SP How to Stop Avoiding Conflict
13 snips Apr 4, 2014
Conflict can feel daunting, but avoiding it only makes things worse. Discover thirteen practical tips to tackle tough conversations with confidence and compassion. Learn how a curious mindset and collaborative goals can transform conflicts into constructive dialogues. Master the art of effective communication to reduce defensiveness and foster genuine discussions. Equip yourself with strategies to engage meaningfully, ensuring clarity and understanding in even the trickiest situations.
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Shared Goal
- Establish a shared goal before starting a tough conversation.
- Frame the conversation as "you and me against the problem" instead of "me vs you".
Columbo Approach
- Use genuine curiosity to defuse potential opposition in conversations.
- Ask questions like, "What do you think?" or "How do you see it?".
Win-Win
- Aim for win-win outcomes in tough conversations.
- Avoid trying to "win" at the other person's expense.