OPERATORS E088: Thrive in '25
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Dec 26, 2024 The hosts explore strategic growth planning for 2025, emphasizing reliability and customer service in SaaS. They share insights on transitioning from top-down to bottom-up business strategies, highlighting the importance of data analysis. Inventory management complexities and demand forecasting challenges are discussed, alongside e-commerce marketing tools like PostScript. The conversation also addresses the dynamic landscape of D2C markets, the role of technology in operations, and the reflection on their podcast journey, filled with gratitude and optimism for the future.
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SaaS Priorities
- Venture-backed SaaS companies prioritize selling over serving, aiming for acquisitions.
- Established e-commerce operators value reliability and responsiveness over flashy features.
Professional Appearance
- Maintain a professional appearance in the office to convey competence.
- Dress well, groom yourself, and act confidently, even if you're unsure.
Acting As If
- A man accidentally attended a CEO meeting, realizing he didn't belong.
- Instead of leaving, he acted confidently, asking questions and engaging.