Hans Egger, the Managing Director and Co-Founder of AstuteWheel, shares insights on how their platform enhances client engagement and streamlines advisors' workflows. He discusses the integration of AI in financial advising and the evolution of technology in client interactions. The conversation highlights advanced software solutions that facilitate insurance advisement and optimize the client review process. Egger's enthusiasm for innovation shines through as he jokes about old tech while advocating for modern, secure tools that foster client loyalty.
AstuteWheel enhances client engagement for financial advisors by streamlining processes through interactive tools and pre-meeting preparation.
The software prioritizes cybersecurity with a secure portal for sensitive information, ensuring safe communication and efficient data management for clients.
Deep dives
Enhancing Client Engagement with Technology
Astute Wheel is designed to improve how financial advisors engage with their clients through interactive tools and streamlined processes. It facilitates the client experience by offering pre-meeting questionnaires, a financial health check, and a goals questionnaire, enabling clients to articulate their financial needs in their own words. This pre-meeting preparation helps advisors access crucial information quickly, allowing them to focus on strategy during meetings instead of spending time gathering data. The software's visual and interactive features enhance the clarity of financial concepts, making meetings more engaging and productive.
Embracing Cybersecurity and Client Portals
In light of increasing cybersecurity concerns, Astute Wheel has developed a secure client portal that utilizes two-factor authentication to protect sensitive information. This portal allows clients to complete questionnaires, upload important documents, and access their financial information safely. By facilitating secure communication through a built-in chat feature, the software minimizes the risks associated with traditional email exchanges. Furthermore, clients can manage their financial data in an engaging manner, seeing their family tree visual and other personal educational tools to enhance the overall experience.
Streamlining the Review Process with Automation
Astute Wheel addresses the challenges financial advisors face during client reviews by automating the process and reducing the time spent on documentation. Clients can update their information beforehand in the client portal, enabling advisors to generate comprehensive review documents quickly. This efficiency frees advisors to focus on discussing new strategies and optimizing client situations rather than rehashing outdated information. As a result, advisors can manage a larger client base, providing valuable reviews while also enhancing their revenue potential with streamlined operations.
In this week's episode, Pat is joined by Hans Egger, Managing Director and Co-Founder of AstuteWheel. He gives an update on AstuteWheel, how it can be used to enhance client engagement and streamline processes, and the continued improvements and updates they're consistently making.
AstuteWheel Website: https://www.astutewheel.com.au/ Hans Egger LinkedIn: https://www.linkedin.com/in/hans-egger-884a264/ Patrick Gardner LinkedIn: https://www.linkedin.com/in/csba-patrick-gardner/
A world of community awaits you at Netwealth: https://ensombl.com/go/20240823
Join the Ensombl platform: App Store: http://www.ensombl.com/apple Google Play: http://www.ensombl.com/google Desktop: https://www.ensombl.com/
General Disclaimer – https://www.ensombl.com/disclaimer/
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode