What does it mean to manage a community of players? How do you do it well? Is it just about social media, or is community engagement part of game creation? In this episode, community manager and MageQuit player Christine "Birb" Marten gives your nice hosts a primer on using data, dealing with trolls, and getting input from gamers. Also, Mark sends out an invite, Stephen doesn't like horror games, and Ellen gets the giggles.