The podcast explores the importance of trust in various aspects of life and the challenges of building trust. It discusses building trust in business through authenticity and validation, overcoming egos, and fostering a reputation of reliability and accountability. The significance of doing the right thing even when unobserved is also emphasized.
18:30
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Quick takeaways
Following up with new hires and delivering on promises helps build trust within a company.
Leaders can foster trust by embracing vulnerability, creating a safe space, and sharing personal experiences.
Deep dives
Building Trust through Honest Hiring Practices
One of the ways to build trust is by following up with new hires and acknowledging whether the company has delivered on its promises. By creating a process to address this, companies can create a sense of trust and safety within the environment. It is important to ask for feedback and take action to deliver on commitments that were made during the hiring process.
Showing Vulnerability as a Leader
Leaders should aim to show vulnerability, but there is a fine line to navigate. By being prepared to be vulnerable first and creating a safe space for others, leaders can foster deeper connections and trust within their team. Sharing personal experiences and embracing vulnerability leads to better decision-making and a more cohesive work environment.
Creating Feedback Loops and Following Through on Commitments
Creating feedback loops, such as start-stop-continue surveys, and actively reading and responding to employee feedback helps build trust and credibility. Following up on commitments, being reliable, and doing what you say you will do, even in small things, can establish a reputation for trustworthiness. Developing the habit of doing the right thing consistently, regardless of whether anyone is watching, reinforces a strong moral compass and builds trust.
Building a business is hard. Maintaining healthy relationships with those that you care about is hard. Staying fit and healthy in your body, your mind and your emotions is hard. This podcast is about finding and sharing tools, strategies and experiences that may help you to achieve and maintain moderate success in your life, whatever that means to you. There is a ton of content created by the billionaires, the ultra successful athletes, and by people that are at a level that the vast majority of us will just never get to. And if you're anything like me, you're totally okay with that. This is a place where we talk about how to build a great business, but not necessarily a massive one. A place to talk about how we build a life that is balanced and integrated, but not necessarily optimised to levels that are not realistic for most of us. In short, it's a place where we explore how to be moderately successful. The work will always remain yours, and for the most part, it's simple, but not easy. I sincerely hope it's valuable to you.