In Network Designing for Health: Will Morris, MD | Chief Medical Officer at Ambience Healthcare | Tech-driven solutions and accessibility in healthcare
Oct 28, 2025
Will Morris, MD, an accomplished physician-engineer and Chief Medical Officer at Ambience Healthcare, shares insights into his fascinating career in EHR design. He discusses the evolution from early electronic health records to modern usability, emphasizing the crucial role of clinician engagement. They explore how AI can enhance medical training and decision-making while maintaining human judgment. Morris also highlights the importance of context in documentation to improve patient care outcomes and advocates for designing tools that truly support clinicians.
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From Loud Voice To Clinical IT Lead
- Will Morris described getting pulled into EHR design after speaking up at an executive meeting and being invited into the CIO's circle.
- That early moment led to a 16-year career shaping clinical IT at Cleveland Clinic.
Record Systems vs Engagement Layers
- Will contrasts purpose-built web EHRs with enterprise systems that must serve every setting and thus innovate slower.
- He argues systems of record (Epic/Cerner) should be paired with modern systems of engagement for better UX.
Remote ICU Built Over Epic
- Cleveland Clinic built web front ends and remote ICU views using service-oriented layers over Epic data.
- Those visualizations showed ICU populations across hospitals and stayed live years later.