
Marketing School - Digital Marketing and Online Marketing Tips 7 Practical Ways To Make Customers Fall In Love With Your Business #2115
Jun 3, 2022
Discover practical strategies to make customers adore your business! Learn how to exceed their expectations and create remarkable experiences. Hear about the importance of providing value before asking for sales. Unearth unique ways to surprise your customers and the impact of incorporating their feedback. Plus, understand how yesterday's remarkable service has become the new standard and how partnerships can enhance customer relations. Tune in for insights that could transform your approach to customer loyalty!
AI Snips
Chapters
Transcript
Episode notes
Over-Delivering on Expectations
- Over-deliver on customer expectations, exceeding the typical five-star experience.
- Strive for a seven-star experience by going above and beyond, like the Four Seasons or a great Airbnb.
Give Before You Ask
- Give value and help customers before asking for money.
- Educate and provide free resources to encourage future purchases and advocacy.
Personalized SaaS Onboarding
- Personalized videos from companies like Bonjoro when signing up for SaaS products create a special touch.
- These small, remarkable moments increase word-of-mouth marketing and brand growth.
