The Media Odyssey

TESTING & LEARNING: The CBC Case Study

13 snips
Apr 24, 2025
Paul McGrath, Senior Director of Entertainment Strategy and Audience Development at CBC, shares the broadcaster's compelling transition to digital media. He reveals how CBC embraced YouTube as a key platform, resulting in a 65% increase in total watch time. Paul discusses the successful launch of CBC Gem and the effective 'test and learn' strategy that mitigated fears of content cannibalization. He emphasizes the importance of long-form content in audience engagement and details their innovative 'flywheel strategy' to connect with younger viewers and boost monetization.
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ADVICE

Test and Learn Strategy Advice

  • Use a test-and-learn approach when trying new distribution platforms like YouTube.
  • If negative effects like cannibalization occur, you can stop and adjust accordingly.
ANECDOTE

Cannibalization Fear Called "Loch Ness"

  • CBC faced internal fears about YouTube cannibalizing other revenue sources.
  • Paul McGrath calls this fear the "Loch Ness Monster" because it is often discussed but rarely seen in data.
ADVICE

Guardrails for New Platforms

  • Monitor cannibalization scientifically before assuming it occurs.
  • Set data-driven guardrails to test new platform strategies safely and effectively.
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